You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to us are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to us with all accessories supplied and - if reasonably possible - in its original condition and packaging.
To exercise this right, you can register your product to be returned in a few steps via this link.
We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
For questions or more information about returns, please contact us via the Contact page, or email us at firstname.lastname@example.org